Booking Help
Modify, cancel, or confirm your travel bookings.
Popular Topics
Payments & Refunds
Payment methods, invoices and refund status.
Tour Packages
Details on itineraries and included activities.
Travel Agencies
Connect with certified local travel partners.
Account & Profile
Update security, settings, and travel history.
Travel Documents
Vouchers, insurance, and confirmation slips.
Visa Information
Global entry requirements and visa assistance.
Travel Safety
Security protocols and emergency guidelines.
Frequently Asked Questions
Find quick answers to common traveler inquiries
Where can I find my booking confirmation?
Your confirmation is available in your TourX account after checkout. You should also receive confirmation details from the travel agent or TourX notification flow.
Can I modify my traveler information after booking?
Contact the travel agent as soon as possible with the corrected traveler details. Changes depend on package availability, partner rules, and document deadlines.
How do I verify the authenticity of a Travel Agency?
Open the agency profile to review its verification status, package history, traveler feedback, and contact details before confirming a trip.